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Case Studies
Barons Jewelers
The Problem: This well-respected, family-owned jewelry store chain was ready to make a major investment to upgrade their vertical application software but their software vendor would no longer support their legacy UNIX based system.
The Solution: This business is successful because the owner loves people, which is his business—he does not love managing IT. Offered several paths, he opted for full-scale application hosting in TSG’s state-of-the-art data center.
The Results: The owner is back to running his business. Things just work. Period. Read more...
East Meets West Foundation
The Problem: This non-profit organization was paying bundles to keep ancient, ill-suited network equipment repaired and running. They are successful and growing but replacing everything at once was simply not in the budget.
The Solution: TSG Networks was brought in to review the technology infrastructure and provide some options for how to improve functionality without a huge capital outlay. The best option: Hosting in TSG’s NOC, combined with TSG’s proactive desktop monitoring module, with no upfront costs and a fixed, budgetable monthly fee.
The Results: Hosting allowed the organization to save its cash, streamline its operations, automate manual and repetitive tasks and establish seamless integration between three offices in Viet Nam and one in Oakland, CA. Read more...
K&S Real Estate Management
The Problem: Highly successful for almost 50 years, the technology backbone for K&S was frighteningly ready to collapse. Proprietary applications running on a many years out-of-date operating system left them extremely exposed to disaster.The Solution: TSG Networks was brought in on an emergency basis to band-aid the existing system and protect their data until another solution could be implemented. TSG was able to salvage the data, while concurrently designing and implementing a totally new, security conscious and efficient network.
The Results: Despite the collapse of the real estate market, K&S is prospering and managing their business worry-free in a state-of-the-art environment. Read more...